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THE GRAND CXOs & Workplace Report

71% of business leaders say they primarily learn on the job

Yet only 27% of them feel confident about delivering mandates.

Based on a survey of 1,115 senior leaders across Indian enterprises—including CXOs, business heads, and departmental leaders—this report explores the disconnect between learning methods and leadership confidence. Despite the majority relying on on-the-job learning, only a small fraction feel equipped to meet their mandates. The insights reveal how India Inc.’s leadership development needs a serious rethink to truly empower its top decision-makers.

Here’s what we unpack

  • The State of affairs
  • The everyday job
  • The diversity dilemmas

What your leaders won’t say—but the data does.

  • On autopilot
    43% of respondents let their team influence their schedule, in contrast to deliberately setting their daily agenda.
  • Avoiding turbulence
    Only 33% of respondents claimed to discuss a solution when conflicts arise in teams. The rest either claim to deny the conflict or delay the conversation.
  • Learning = Confidence
    76% of respondents who frequently enroll in training, feel confident about delivering mandates.
  • Meritocracy vs Diversity
    87% of respondents believe diversity dilutes meritocracy.

In their own words

“Leadership means people stop liking you. Period.
If someone is struggling with a conflict that’s one thing, but don’t compound the crime by letting them live under the misapprehension that you will take care of things if it’s not the case.”

– Director, News Media
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Team Upgrad Enterprise

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